What gets reviewed
Where the hours go
The tasks done every week that nobody chose: retyping, chasing, copying between tools, rebuilding the same document.
What you already pay for
The tools in use, what each is genuinely used for, and where two of them are doing the same job.
Where work gets stuck
The points where something waits on one person, or quietly stops and nobody notices for a week.
What should stay manual
The judgement calls, and anything where being wrong is expensive. Not everything should be automated, and saying so is part of the audit.
What you get
A complete plan covering the findings, priorities, recommended solutions, implementation steps and the human decisions that should remain with your team. It is yours to use whether or not you hire Jake to implement it.
Who it is for
Small and service-based businesses in Québec that run on a handful of tools and a lot of manual steps. No AI knowledge is needed — the conversation is about how your business works, not about models.